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Terms & Conditions

Effective Date: January 1, 2026

1. Introduction

Welcome to HorizonlineUSA ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our services, whether through the website horizonlineusa.com or other means, and are legally binding. HorizonlineUSA operates as a DBA under Horizonline USA LLC, located at 1296 Moreland Ave SE, Suite 3402, Atlanta, GA 30316. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please refrain from using our website or services.

2. Definitions

  • Website (or Application): The property or platform that enables delivery of the Service.
  • Agreement: Any contractual relationship formed between the User and Company under these Terms.
  • Owner (or We): Horizonline USA LLC, the provider of the Services.
  • Service(s): Any and all consulting, products, tools, or solutions provided by the Company.
  • Terms: These legally binding conditions for use of the Website and/or Services.
  • User (or You): Any individual or entity that accesses the Website or engages our Services.

3. Scope of Services

HorizonlineUSA provides management, scientific, and technical consulting services — including but not limited to lead generation, paid advertising, marketing systems, CRM build-out, and sales enablement for residential contractors. The full scope and deliverables will be defined in a separate Service Agreement between the Company and the client.

4. Payment Terms

Upfront Costs: Payment is required prior to the start of any service unless otherwise stated in writing.

Recurring Costs: Monthly or subscription-based services are billed on a recurring basis, as specified in the Service Agreement.

Refunds:

  • A 14-day money-back guarantee is available for specific services upon constructive client feedback.
  • Vague dissatisfaction ("not what I expected") does not qualify for a refund.
  • All work completed up to the refund request is billable and non-refundable.

5. User Responsibilities

Users must provide accurate and timely information to ensure proper delivery of Services. Users may not engage in illegal activities or infringe upon the intellectual property of others while using our Services.

6. Content & Intellectual Property

Ownership: All content on the Website and within the Service is owned by or licensed to Horizonline USA LLC.

Usage Rights: Users may access materials only for personal or internal business use as intended.

Restrictions: You may not reproduce, distribute, or repurpose any content without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Horizonline USA LLC is not liable for indirect or consequential damages (including but not limited to loss of profit, business interruption, or data loss) resulting from your use of our Website or Services.

8. Indemnification

You agree to indemnify and hold harmless Horizonline USA LLC, its officers, employees, and affiliates from any claims or liabilities arising from your use of our Services or breach of these Terms.

9. Service Interruption

We may suspend or alter the availability of Services for maintenance or operational reasons. Reasonable effort will be made to notify Users in advance when appropriate.

10. SMS Messaging Program

By opting in, you consent to receive SMS notifications and alerts from Horizonline USA LLC related to your inquiry, appointment, and (if separately opted-in) occasional marketing messages. Message frequency varies. Message and data rates may apply. Reply HELP for help or contact us at (404) 553-4270. Reply STOP at any time to unsubscribe. Carriers are not liable for delayed or undelivered messages. No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes.

11. Privacy

For details on how we collect, use, and protect your data, refer to our Privacy Policy.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Material updates will be communicated to Users, and continued use of the Website or Services constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles. Disputes will be subject to the exclusive jurisdiction of the courts in Fulton County, Georgia.

14. Contact Us

If you have questions about these Terms, please contact:

Horizonline USA LLC
1296 Moreland Ave SE, Suite 3402
Atlanta, GA 30316
Email: Horizonlineusa@gmail.com
Phone: (404) 553-4270

By using our Website or Services, you confirm that you've read, understood, and agree to these Terms and Conditions.